Privacy Policy

Privacy Policy

Effective Date: September 1, 2025

At Neil Beaty Chimney Sweep LTD, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and postal address.

Technical Data: IP address, browser type and version, and operating system.

Usage Data: Information about how you use our website, including pages visited and links clicked.

2. How We Use Your Information

We use your information for the following purposes:

To respond to inquiries and provide customer support.

To process bookings and deliver our services.

To improve our website and services based on user feedback.

To send promotional materials, if you have opted in to receive them.

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. Our website uses HTTPS encryption to ensure secure communication.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

5. Cookies

Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us analyze web traffic and improve our site. You can choose to accept or decline cookies through your browser settings.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access the personal data we hold about you.

Request correction of any inaccurate or incomplete data.

Request deletion of your personal data.

Object to or restrict the processing of your data.

Withdraw consent at any time, where applicable.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.